At The Body Shop, we want to make servicing as simple, and hassle-free as possible. Below are some frequently asked questions. If your question isn’t listed below, please do not hesitate to contact our Customer Service team at (303) 322-0018.
I have a new car; do I need to take it to a dealership for maintenance in order to keep my warranty valid?
No! Forget all about that old myth. As long as you follow the specifications given by the manufacturer (which can be found in your handy owner’s manual), your warranty is valid. At Car Repair Service, we always follow the manufacturer’s maintenance schedule. We’ll make sure your warranty remains valid and your car remains happy – for many miles to come!
Do you provide a loaner vehicle ?
In many situations, the insurance company will provide a rental car. We can also provide a loaner vehicle under certain circumstances. Please ask for details.
How long will it take to repair my vehicle ?
Vehicle repair time is determined on the complexity of the damages. We will make the repair in a timely manner without compromising quality standards for the sake of time.
How is unseen damage (not listed on an estimate) handled ?
If additional damage is discovered during the repair process, the body shop will inform the insurance company and receive approval for the additional work.